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Ash2019
Paper Tape
Posts: 3
Registered: ‎06-19-2019
Location: GB
Views: 141
Message 1 of 2

Fingerprint sensor vibration

I have a Moto g6 play. 

When I first set the phone up the fingerprint sensor was vibrating when I unlock the screen with the sensor. Now it's not vibrating. 

What setting have I changed?

Senior MotoAgent
Senior MotoAgent
Posts: 5,924
Registered: ‎12-04-2017
Location: IN
Views: 103
Message 2 of 2

Re: Fingerprint sensor vibration


@Ash2019 wrote:

I have a Moto g6 play. 

When I first set the phone up the fingerprint sensor was vibrating when I unlock the screen with the sensor. Now it's not vibrating. 

What setting have I changed?


This is strange, generally, there is no option to toggle it off/on. Just to a soft force reboot by long pressing the power button and observe. If not, we can quickly test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up " Power off" key until the Safe Mode instructions pop up. Reboot your device to get back to the 'Normal Mode'.

 

Regards,

Swaraj

Motorola Support

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