03-08-2019 11:03 AM
I have my AT&T G6 play for about 3 weeks now.
About a week ago the screen lock sound/chime stopped working when the screen went to sleep.
Toggled the "screen lock sound" on and off in the settings. Also rebooted phone. Still no sound. All sound notifications are on.
Any souloutions would be appreciated. Thanks !
Solved! Go to Solution.
03-08-2019 11:18 AM
Thanks for posting. Does it also have no lock sound when you press the power button to manually lock the phone? Make sure you're not on vibrate mode and/or DND mode.
03-08-2019 12:48 PM - edited 03-08-2019 12:53 PM
Correct...no lock sound with power button as well.
DND mode is off. Not on vibrate mode as well.
Started phone in safe mode also...no screen lock sound either.
Also reset all apps
03-09-2019 06:31 AM
03-09-2019 11:27 AM - edited 03-09-2019 11:30 AM
Ok...I'm so dumb....my bad,
Today I realized what was making that chime sound when the screen went to sleep and locked.
It is a Moto Suggestion app that I did not open. So every time the screen locked, it would make that nice chime sound if I didn't open it. Realized this moment when I saw the notification from Moto Suggestions and didn't open it. It stays on the screen and when the screen locks/sleeps it chimes. I think I'll leave it there...I like the chime !!