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Deshock
Fanfold Paper
Posts: 13
Registered: ‎09-04-2017
Location: GB
Views: 997
Message 1 of 2

G6 - Text Delivery Reports not working

When I got my G6 there was no option to activate  delivery reports. 

After being in contact with Motorola they advised after several reboots that the option will appear and it did. 

I now have that option checked. The reports still do not work. I have been in contact with my service provider and they advised everything is done on their side to make it work and it s a phone issue . Currently motorola are asking if RCS is switched on.  The network say it is. They advised to try a different phone to prove it is. 

So, I have taken my new nano sim out and tried it in my old G4 plus with the relevant SIM adaptor and delivery reports are displayed. So my network say it is working. Disappointing  and confusing  to say the least . 

Any body else got this issue? 

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,925
Registered: ‎02-02-2016
Location: US
Views: 950
Message 2 of 2

Re: G6 - Text Delivery Reports not working

lets keep the existing thread and a place for comment so anyone else affecting can be counted. 

 

Please continue here

 

https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/SMS-Delivery-Reports/m-p/4220587#M4868

 

Closing this thread. 


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