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Assimilator1
Punch Card
Posts: 22
Registered: ‎06-18-2018
Location: GB
Views: 186
Message 71 of 76

Re: G6 headphone jack not working

How do you know it hasn't recognised them?

The headphone symbol for showing headphones being plugged in, doesn't work by default! (I have no idea why btw).

 

 

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Regarding my phone's socket, after realising I hadn't blown it out with compressed air, I did & a lump of fluff blew out! And of course, now it works Smiley Happy. Glad I didn;t have to return my phone for repair (not that I got an answer as to where though).

motog6player1
Paper Tape
Posts: 1
Registered: ‎02-03-2019
Location: US
Views: 156
Message 72 of 76

Re: G6 headphone jack not working

Just got a new Moto G6 Play (X61922-9) to replace a Moto G4 Plus.  Never had headphone issues with the G4 Plus but the same headphones are not detected by the G6.  Tried several headphones (both TRS and TRRS) that work on the G5 Plus.  Additionally I tried an app to switch from speaker to earphone and that worked, but only for a few moments before the headphones cut out.  This seems to be what appears to be a fairly rampant manufacturer defect with the jack.  Has anyone had any luck getting a replacement?  It's a hassle migrating all the data and apps to a new phone so before I replace it I figured I'd check with others here.

Ike5
What's DOS?
Posts: 2
Registered: ‎02-09-2019
Location: CA
Views: 101
Message 73 of 76

Re: Earphones not working with G6 plus

Thank You so much.

I tried that plugging/unplugging to, But thanks to your Post I pushed harder and the plug seated, and the Ear phones work fine.

 

 

Again Thank you

Assimilator1
Punch Card
Posts: 22
Registered: ‎06-18-2018
Location: GB
Views: 70
Message 74 of 76

Re: Earphones not working with G6 plus

Whose that directed to? Smiley Wink

Ike5
What's DOS?
Posts: 2
Registered: ‎02-09-2019
Location: CA
Views: 54
Message 75 of 76

Re: Earphones not working with G6 plus

Sorry I'm new at this.

I was directing the message to you. When I read your Post about pushing the headphone Jack in harder on the phone, I did that and the headphones work fine, So thank you again.

amotawa
What's DOS?
Posts: 1
Registered: ‎02-20-2019
Location: GB
Views: 15
Message 76 of 76

Re: G6 headphone jack not working

FIXED: downloaded an app called Lesser AudioSwitch from the Playstore which overrides Android's sound controls and my headphones work now. It's 100% a software problem for me.

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