cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
RickW685
What's DOS?
Posts: 1
Registered: ‎09-11-2019
Location: US
Views: 156
Message 1 of 2

Invalid Sim message after receiving newest update on Moto G9

 
Senior MotoAgent
Senior MotoAgent
Posts: 66
Registered: ‎09-11-2019
Location: US
Views: 87
Message 2 of 2

Re: Invalid Sim message after receiving newest update on Moto G9

Hi RickW685

 

Thanks for reaching out. Have you tried removing and re-inserting the Sim Card? If not, try to turn off the device first. Remove and reinsert the sim card and then turn on the device again. How about changing your Sim Card to the same carrier? 

 

 

Please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Mike
Motorola Support

Top Kudoed Authors