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mimsjw
Paper Tape
Posts: 2
Registered: ‎03-10-2019
Location: US
Views: 179
Message 61 of 63

Re: MOTO G6 NO SERVICE

Same thing happened to my Moto G6 on 3/09/2019. Went to bed had no reception which was no surprise because there is no coverage in that particular valley. . Woke up next morning, drove out of valley and never regained reception. SIM card unknown, IMEI # unknown etc. SIM card works in another phone. Other phone works with my SIM card. I have latest software updates. What should I try next?

Surajdeen
Paper Tape
Posts: 1
Registered: ‎03-22-2019
Location: GB
Views: 118
Message 62 of 63

Re: MOTO G6 NO SERVICE

I am having the same problem with my Motorola G6, bought in August 2018.

 

The phone looses signal severally everyday and after software update it totally lost signal and will never connect and I've had to revert to factory reset but with no luck. The SIM card works on other phones.

 

As I write this, the phone has lost signal and it is very frustratting and I am loosing important calls without a spare phone.

 

What do I do next as I literarilly have no phone now.

mimsjw
Paper Tape
Posts: 2
Registered: ‎03-10-2019
Location: US
Views: 110
Message 63 of 63

Re: MOTO G6 NO SERVICE

My phone was under warranty and undamaged so I returned it and they sent me a replacement.it took about 6 days . Replacement phone was in perfect condition 

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