06-25-2018 05:42 PM - edited 06-25-2018 05:44 PM
06-26-2018 03:33 AM
We thank you for your feedback, have you tried calibrating your device battery, to do so--- press and hold the power button until the screen turns off. The phone will reboot then on its own. We call this a hard reset; it's equivalent to pulling the battery in days of removable batteries. Charge the phone to 100% and then leave it on the charger for a few hours. Please try this and observe for few days. Hope this helps.
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Locking this thread.
07-04-2018 11:30 PM
Here is some tips that could save battery life.
1. Lower Screen Brightness
2. Tighten Up Auto-Lock the shortest period for your device, namely 30 seconds.
3. Turn off Wi-fi if You Don't Need It
4. Limit Background Refresh for Applications
5. Restrict Unimportant Notifications
6. Don't Update Apps Automatically
7. Do not Activate Location Service
8. Use Low Power Mode
07-06-2018 05:05 AM
My Moto G6 - moto display enabled, automatic brightness on, auto sync google enabled, most of the time wifi enabled, my phone has a screen on time (SOT) on average 10 hours, and in normal use can withstand peacefully two days. These are my results after one month of use. The first week I was always charging the phone from about 15% to 100% without interrupting the charging. Strange that you have such bad performance.
09-02-2018 05:15 AM
I got the Moto G6 about 3 months ago and was quite pleased with how the phone worked. However, about 3 days ago the battery seemed to stop working properly. For some reason it wouldn't charge to full no matter how long it was on the charger. I would wake up to it at 22% and it would drop to 4% in about an hour. After that it would stay at 4% for another 5 hours before shutting off. I have tried a few trouble shooting ideas but none have worked. I have yet to get the battery replaced, but that seems like my only option. Would like to see if anyone is able to help solve this without having to go replace my battery. Also, I am unable to get my phone to turn on so I can't upload any screenshots of my battery graph like other forums have done. If replacing the battery is the only fix, just let me know. Thanks for your help.
08-14-2019 10:06 AM
You could try hard resetting. If your phone doesn't turn back on, hold down the power button and volume down button for a few seconds. This will take you to the bootloader where you can factory reset. then, use the volume rockers to get into Recovery mode. Once you press the power button where it says Recovery mode, you will see No signal or No... something like that. You hold down the power button and press volume up button once. There, you can use your volume rockers to select Wipe Data. there will be three options. Choose Wipe all data. Your phone should be working fine after the factory reset. Trust me I also had the battery drainage issue, but not this exact same case.