05-27-2018 06:47 AM
I cannot get the Moto G6 to focus on close-up objects in either automatic or manual mode (applying the macro-focus setting).
Despite selecting the object for focus, it always ignores this and focuses on the mid-distance instead.
I am running the native Moto Camera 2 application, version 22.214.171.124.
I tried taking macro shots with the Open Camera application too with the same problem.
I used to run a Moto G3 and macro focusing was fine. There was no manual mode on my G3 but the drag-the-target-and-focus method worked perfectly.
It seems about 8-10cm from the lense is the limit for this G6 but for macro focusing that is not very close.
Can anybody offer any advice? This could be a user error and I don't understand how this version of the camera app works. I have read the instructions though!
Solved! Go to Solution.
05-28-2018 07:43 AM
Hey, please show me pic how's the pic looks like having the issue you said.
And also, please let me know approximately how far the object is from the phone.
05-30-2018 10:03 AM
Here is an example of the issue. The camera is set to manual macro focus. The object of focus is the leaf and yet my middle finger is the object which is most clear, despite being about the same distance, if not closer, from the camera lense. The camera lense is on the left side of the phone where my hand is.
I cannot state the exact distance of the object for this particular example. I will need a second person to help me with that.
It could be that the G6 simply does not have the same minimum range as the G3 and I need to adjust my expectations? I am searching for data on the specified range of macro shots for the G6 and will post these when I get them.
Many thanks for your assistance.
05-31-2018 01:52 PM
Thanks for bringing this up. We can confirm that the phone won't focus on objects closer than 10cm.
**Please don't ask me questions by Personal Message; questions belong in the forums