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Kunvp
Paper Tape
Posts: 1
Registered: ‎06-30-2018
Location: BE
Views: 344
Message 101 of 103

Re: Moto G6 microphone problem


@ohiokiwi wrote:

Hi All,

...

Next I looked for Apps that were possibly causing the issue. I my case, the update caused "FM Radio" app to hi-jack the microphone. I do not use the app and it cannot be uninstalled but I was able to disable it. Why would FM radio need microphone permissions?
Anyway, this action CURED my microphone issues.

I hope this posting helps others with the same issue.



Thank you SOOO much. After such a long time and trying a lot your solution, switching off the fm-radio works for me too.
Thank you for sharing!

MrOrange23
What's DOS?
Posts: 1
Registered: ‎10-03-2019
Location: GB
Views: 211
Message 102 of 103

Re: Moto G6 microphone problem

Just got a G6 Play, worked fine for 2 days, now the microphone has stopped working. Tried Mot Help app, just get white noise from recording. Use video camera sound works, but a lot of white noise also.

 

Can you help?

3721Sixth
What's DOS?
Posts: 1
Registered: ‎11-27-2019
Location: US
Views: 54
Message 103 of 103

Re: Moto G6 microphone problem

Since downloading a sound meter app my microphone also no longer works while making phone calls; however Google Assistant still works, so obviously the microphone is still operational.  The only logical conclusiion is that the app has corrupted the OS.  Is there a way to refresh or overwrite the OS to get it back to a pristine state?  I have done a hard reset and it doesn't help because it doesn't erase all the apps that have been downloaded.

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