08-31-2019 05:25 AM - edited 08-31-2019 05:30 AM
Next I looked for Apps that were possibly causing the issue. I my case, the update caused "FM Radio" app to hi-jack the microphone. I do not use the app and it cannot be uninstalled but I was able to disable it. Why would FM radio need microphone permissions?
Anyway, this action CURED my microphone issues.
I hope this posting helps others with the same issue.
Thank you SOOO much. After such a long time and trying a lot your solution, switching off the fm-radio works for me too.
Thank you for sharing!
10-03-2019 09:12 AM
Just got a G6 Play, worked fine for 2 days, now the microphone has stopped working. Tried Mot Help app, just get white noise from recording. Use video camera sound works, but a lot of white noise also.
Can you help?
11-27-2019 02:25 PM
Since downloading a sound meter app my microphone also no longer works while making phone calls; however Google Assistant still works, so obviously the microphone is still operational. The only logical conclusiion is that the app has corrupted the OS. Is there a way to refresh or overwrite the OS to get it back to a pristine state? I have done a hard reset and it doesn't help because it doesn't erase all the apps that have been downloaded.