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VHeyermann
Paper Tape
Posts: 6
Registered: ‎04-02-2019
Location: IE
Views: 431
Message 1 of 12

Moto G6 play disable sound notification when turning wi-fi on/off

I got a new moto G6 Play and since I setted it up I've been hearing a notification chime at random times, without a visual notification. After a bit of thinkering I think it happens everytime I turn wi-fi on/off or whenever I lose/find wi-fi connection.

I've tried turning off the sound notifications for the network options (alerts, availability and status) on the "Android system" option under "Notifications" in "Settings", but the issue persisted.

I have also found threads where people fixed a similar issue by deactivating NFC, but afther searching I found my phone doesn't support NFC.

 

I am at a loss and I cannot find a solution anywhere and I am starting to hate that chime.

 

Please help.

Porphyrius
Broadband 3G
Posts: 851
Registered: ‎10-16-2018
Location: GB
Views: 391
Message 2 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

From,

 

https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/How-to-switch-off-Wifi-Sound-Notification/...

 

 

System Settings:
- Apps & Notifications
- Notifications
- Notifications (again)
- Tap Menu button at upper right, then Show System
- Tap: Android System
- Scroll down for Network Alerts
- change Sound to None

 

HTH Smiley Happy

VHeyermann
Paper Tape
Posts: 6
Registered: ‎04-02-2019
Location: IE
Views: 383
Message 3 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

 wrote:

From,

 

https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/How-to-switch-off-Wifi-Sound-Notification/...

 

 

System Settings:
- Apps & Notifications
- Notifications
- Notifications (again)
- Tap Menu button at upper right, then Show System
- Tap: Android System
- Scroll down for Network Alerts
- change Sound to None

 

HTH Smiley Happy


As I said before, I tried that, and it didn't work Smiley Sad

Porphyrius
Broadband 3G
Posts: 851
Registered: ‎10-16-2018
Location: GB
Views: 380
Message 4 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

Have you tried changing the notification sound to another one just in case and then back again and then setting,"None"?

 

VHeyermann
Paper Tape
Posts: 6
Registered: ‎04-02-2019
Location: IE
Views: 374
Message 5 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off


@Porphyrius wrote:

Have you tried changing the notification sound to another one just in case and then back again and then setting,"None"?

 


I've tried, but even when I change the notification sound I get the same chime while turning on/off wi-fi as if it doesn't depends on this settings at all and it only uses the sound I have selected as default for the whole system.

Needless to say that after going back to no sound it keeps on having the same sound.

Porphyrius
Broadband 3G
Posts: 851
Registered: ‎10-16-2018
Location: GB
Views: 372
Message 6 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

Try resetting the Network settings.That my reset things.You'll just have to log back into some stuff.

 

 

 

  • choose Main Menu and Settings.At this step, you should to find System and open this item.
  • After that tap Reset and then Network Settings Reset several times.

 

VHeyermann
Paper Tape
Posts: 6
Registered: ‎04-02-2019
Location: IE
Views: 369
Message 7 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off


@Porphyrius wrote:

Try resetting the Network settings.That my reset things.You'll just have to log back into some stuff.

 

 

 

  • choose Main Menu and Settings.At this step, you should to find System and open this item.
  • After that tap Reset and then Network Settings Reset several times.

 


Just tried it, didn't work Smiley Sad

It would have ben weird, since that sound was there since I first turned the phone on, so it must be part of the factory settings.

 

Notification settings are back to "no sound, no interruption" and thr problem persist.

Porphyrius
Broadband 3G
Posts: 851
Registered: ‎10-16-2018
Location: GB
Views: 366
Message 8 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

OK

 

Try this

 

Go to the apps list. 3 dots and show system apps.Scroll down and on my G3 there's a Moto Alerts app.Click on it and then Storage and clear the cache and data then restart the phone.Just spit-balling here but who knows Smiley Happy

 

VHeyermann
Paper Tape
Posts: 6
Registered: ‎04-02-2019
Location: IE
Views: 345
Message 9 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

I don't have that option, only "Moto Notifications", I tried with that one, but no results

Porphyrius
Broadband 3G
Posts: 851
Registered: ‎10-16-2018
Location: GB
Views: 343
Message 10 of 12

Re: Moto G6 play disable sound notification when turning wi-fi on/off

OK.Try clicking on the list of available WiFi networks one-by-one and choose to forget them.This is a really weird problem :/

 

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