08-09-2019 03:59 PM - edited 08-09-2019 04:07 PM
Having the same issue with the G6.. our family has has had 10 Moto phones( g,x and z) this will be the last.
Unreal that you'll roll out a release after this long without having the bugs and requiring a factory reset.
I was furious after my both my x and z had horrific burn in issues. Now a factory reset because of a non existent pin.
08-10-2019 11:10 PM
Hey my g6 did the same thing. Solution is remove all locks from your phone, then update hope this isn't too late.my wife's phone has no locks and update worked perfectly.