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REYANSH
What's DOS?
Posts: 1
Registered: ‎01-11-2019
Location: IN
Views: 124
Message 1 of 2

My speaker not working also headphone icon not showing even plugged

I have Moto G6 plus bought 2 months ago my speaker not working ie sound is gone very low as like earphone mode also when I connect earphone icon does not show on top of phone display....somebody help me what I do to get the phone ringtone as it was earlier

Senior MotoAgent
Senior MotoAgent
Posts: 1,030
Registered: ‎10-08-2015
Location: IN
Views: 61
Message 2 of 2

Re: My speaker not working also headphone icon not showing even plugged


@REYANSH wrote:

I have Moto G6 plus bought 2 months ago my speaker not working ie sound is gone very low as like earphone mode also when I connect earphone icon does not show on top of phone display....somebody help me what I do to get the phone ringtone as it was earlier


Hi REYANSH,

 

Welcome to Forums,

 

Sorry for the inconvenience caused. We request you to try these below checkpoints & let us know.

 

1. Regarding low volume speaker volume, please check Hardware test on your device. Tap on Moto Help app>>Hardware test>>Speaker. Observe does it meets the sound. 

 

2. For Earphone icon, please enable it on System UI Tuner. To enable System UI Tuner, follow these steps:

 

a. Pull down the notification bar.

b. Long press on Gear icon(Quick Settings menu) until it rotates for few seconds. 

c. You'll then see a message that says System UI Tuner has been added to Settings.

d. Go to Settings>>System>>System UI tuner>>Status bar>>Headset>>Toggel on.

 

Please brief about your third query about Ringtone so that we could assist you accordingly.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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