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Joshua_essex
What's DOS?
Posts: 3
Registered: ‎08-13-2019
Location: GB
Views: 258
Message 1 of 5

No low battery notification since the android 9 update

Ever since the android 9 update with the Moto g 6 play I have not received and notifications with battery involved so I never know if my battery is low. 

Senior MotoAgent
Senior MotoAgent
Posts: 544
Registered: ‎03-11-2019
Location: US
Views: 199
Message 2 of 5

Re: No low battery notification since the android 9 update

Hi Joshua_essex,

 

Thanks for posting. Does it still not show even below 15%-10%? Can you send us a screenshot that the battery notification is not appearing? Try calibrating your battery and let me know if it helps.

 

Steps for battery calibration. 

  1. Force reboot the device by holding the power button until the device reboot
  2. Plug into the supplied charger
  3. Charge to 100% and leave on the charger for at least an additional hour after getting to 100%

Best regards,
Zeke
Motorola Support

 

Joshua_essex
What's DOS?
Posts: 3
Registered: ‎08-13-2019
Location: GB
Views: 186
Message 3 of 5

Re: No low battery notification since the android 9 update

Okay I shall give that ago and I'll deliver the screenshot once my phone is at 15 present.

 

Thank you

Joshua_essex
What's DOS?
Posts: 3
Registered: ‎08-13-2019
Location: GB
Views: 163
Message 4 of 5

Re: No low battery notification since the android 9 update

No notification

 

GedBlake
Fanfold Paper
Posts: 3
Registered: ‎02-20-2019
Location: GB
Views: 137
Message 5 of 5

Re: No low battery notification since the android 9 update

Hi, Joshua_essex...

 

The following procedure might be worth a try. 

 

Go to 'Android Settings>>Apps & Notifications'...

 

Tap on 'See all [a number] apps'...

 

At the upper right corner of the screen, tap on the 3 dot 'overflow' menu, and select 'Show system'...

 

Scroll down to 'System UI', towards the bottom of the list...

 

Tap on it, and then tap on the 'Notifications' option...

 

Here you should be able to change your low battery notification settings.

 

See screenshots attached for a visual guide.

 

Good luck.

 

Rgrds,
Ged.

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