10-24-2018 10:09 PM
10-25-2018 05:49 AM
Thanks for posting the link. This says it is incompatible with the Moto G6 Play. Ting recommended that I switch to GSM if possible. CDMA coverage is pretty bad around here and GSM activation didnt work at my house last time. I'm just going to switch carriers and phones.
This issue has gone on without a fix too long. Motorola, it would be beneficial to validate and QA the voicemail notification function if possible.
10-25-2018 08:15 AM
I've already posted that the app is incompatible with this phone. And that Ting wanted me to switch to GSM. Another unacceptable alternative. I agree, this has gone on for far to long. I always have to make sure that I manually check my voicemail box for missed calls. Not acceptable. As I have said before, I've missed voicemails because of this.
12-18-2018 06:30 AM
I finally decided to switch to GSM on Ting and that fixed the voicemail notifications. However, Visual Voicemail still does not work. I get "Can't activate visual voicemail" when clicking on the phone --> Voicemail. I have already setup the voicemail and activated it. Calling info voicemail works fine. Amazing. I get half the problem fixed by switching to GSM. And I tried the T-Mobile voicemail app and it will not function on the G6 phone. I'm giving up. At least I get voicemail notifications now.
12-27-2018 12:58 PM
Exact same situation. Worked in circles with Ting. GSM coverage is a little dicey so not sure that's an option f
I can install the Sprint visual voicemail app but it does nothing.
I can't beleive that Sprint/Moto can't get this fixed..