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  • Posts: 1
  • Registered: ‎03-10-2019
  • Location: BR
  • Views: 19
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Problem setting photos and videos

2019-03-10, 16:25 PM

Hello, I come through this request for help, my Motorola Moto G 6 Plus, works perfectly, however the photos and videos that I shot by whatsapp totally lose the quality, at the moment before clicking the shutter or during recording everything is ok, great quality , but when I stop recording or the photo is captured, its quality drops completely, it looks similar to 144P, I already restarted the phone, I've reinstalled the App and it continues the same way, another annoying point is that, the prints I shoot inside Instagram, when I send them through the Direct, they get a very poor quality too, I would like help in this respect, the Mobile does not yet have a month of purchased / use.

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