09-25-2019 06:22 AM
Very frustrating. I absolutely hate that voice. Everytime I hear it, it reminds me just how clueless Lenovo/Moto marketing is, and now that I can't shut it off, it shows me how clueless the engineers are.
I complained in a FB message and pretty quickly got a reply from an agent. She suggested I clear storage, which clears all app info. I politely said "No thanks". I thought I'd live with muting media volume, but found this turns off the Map navigation voice that I rely on. If I can remember to mute media volume before a power cycle I will, otherwise I'll have this reminder of how incompetent Moto is.
Too bad Agent Rich is ghosting this thread.
09-25-2019 06:36 AM
BTW, if support is having trouble recreating or fixing this, there's a super easy fix they can do. Just totally and completely remove the "Hello Moto" voice from the system. That way you don't have to worry about a bug where some random app data is keeping the phone from reading the simple flag to not play startup sounds. Just don't have a startup sound in the first place, especially one this annoying.
09-25-2019 05:23 PM
09-25-2019 05:33 PM
My Moto experience is greatly diminished by being forced to hear the rediculous "Hello Moto". You can be sure that Apple & Samsung users aren't subject to this idiocy.
10-06-2019 06:20 PM
Here's my bug report: https://drive.google.com/open?id=1765CmNtZkZ6iDfdHY2afcGL24aBf3xfS
PLEASE DO SOMETHING FOR ALL OF US!!!!
10-10-2019 05:23 AM - edited 10-10-2019 05:24 AM
BobC8, if you root your device you can actually delete the start-up video file that contains the annoying audio, which is inside /system/media/bootanimation.zip - but of course, you may want to wait till your phone is out of warranty first.
10-10-2019 09:43 AM
I had already turned off (grayed-out button) Power on sounds in Sound/Advanced. I don't know if they changed something or if it's just working the way it's supposed -- but it's working (at least for now)!!!