09-18-2018 10:37 AM
Unfortunatelly I've been having similar speaker problems with my G6 Plus. The speaker first stopped working right after I got it about 3 months ago. It stopped working without any apparent reason and started working by itself shortly after. It happened a few times since and at the moment despite latest updates it's still off. There seems to be no solution, mono sound, safe mode and reboots have no effect, but it works fine with headsets. I was hoping it was a software problem, but I think I will have to go for warranty repair/replacement which I was sceptical towards because it might work when it gets to them. I loved the phone in general, but this issue makes it insanely unreliable.
09-20-2018 04:48 AM
Sorry to hear about your experience, may I know if you are still facing the issue? Please have your device checked in Moto help app and let us know if that works fine?
We might need bug reports when the issue occurs, let us know if you need steps on how to capture bug report. We would like to take a look.
09-27-2018 07:17 AM
09-28-2018 04:18 PM