08-03-2018 11:32 AM
This is my 2nd G6. Customer service replaced the original which was frequently restarting when trying to shut it down. After several attempts to shut it down, it wouid go into SAFE MODE. The current G6 has the problem less frequently and tends to go into SAFE MODE the first time it automatically restarts. It "seems" the problem happens after the phone has been inactive for a period.
08-03-2018 12:44 PM
How long are you holding down "Power Off"? Only a quick and fairly light tap is required to shut the phone down after you press the Power button. Have you tried that?
08-28-2018 12:59 PM
02-09-2019 07:29 AM
Jagd: Annoying isn't it?
The POWER OFF setup is in need of an overhaul. POWER OFF should do just that...period. As is, it either restarts in SAFE mode, or more rarely, does a correct OFF. Having 2 different functions under the same Touch button is a bug.
Secondly, the RESTART button should have a 2nd popup window showing 2 choices: RESTART NORMAL and RESTART SAFE. And, button functions should not depend on a light or heavy or fast or slow touch. (Home screen icon placement/deletion excepted.)
03-14-2019 08:05 PM