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banzai1
Paper Tape
Posts: 1
Registered: ‎01-30-2019
Location: MN
Views: 429
Message 1 of 2

help me please power button instantly locks not working in moto g6 play. how to ...

help me please power buttom instantly locks not working in moto g6 play. how to

Senior MotoAgent
Senior MotoAgent
Posts: 1,640
Registered: ‎03-04-2016
Location: IN
Views: 415
Message 2 of 2

Re: help me please power button instantly locks not working in moto g6 play. how to ...


@banzai1 wrote:

help me please power buttom instantly locks not working in moto g6 play. how to


Hi banzai1,

 

Make sure smart lock features are off - trusted face, trusted location, trusted device, etc. steps are here .

It sounds like you have smart lock enabled (location, Bluetooth, etc). That screen message appears when you lock a device that is being kept unlocked by Smart Lock. 

 

Thanks

Sandip

Moto Support



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