08-10-2018 01:47 PM
How can u say this...the phone will fall at sometime...the design must ensure that mild falls must be sustained. My phone fell from 3 ft height and the back glass is broken.
08-11-2018 03:19 AM
This is pretty much an issue with every glass backed phone. Moto should've stuck with the metal unibody design used in the G5S series - it's so much more durable and less prone to smudges.
08-18-2018 10:33 AM
There's a crack in my rear camera glass too! Hasn't been dropped, only thing I can think of is if something has pressed against it in my pocket. Only had the phone 2 weeks. Won't get another Motorola, poor design. I'm just glad the camera still works fine.
08-30-2018 12:15 PM
Did anyone able to repair it?
09-24-2018 03:00 PM
Boy, do I wish I'd found these threads three weeksw ago. This is my 3rd Moto and like other posters, my back glass has shattered within two weeks of purchase. I have a case (only a minimal case was available-- a necessity as the phone was way too slippery) and when I put the case on, the glass was intact. I have not dropped the phone since. Yesterday I noticed what I thought was dirt near the camera and removed the case to clean it, only to discover the back was widely crazed and cracked. The shards are fine and some are sharp. I am seriously disappointed. My previous two purchases were durable and lasted years. I'm going to coat the back with epoxy and eek every penny of use out of this phone... But I'll definitely cast a more critical eye when it's time to get a new phone and look for threads like this!
10-04-2018 11:48 PM
I didn't dropped my phone and also had a kapaver cover on it was heating abnormalya while I was playing clash royale so I removed my back cover and I saw the black glass is shattered. The phone was already 17k for sd450 which was hard to swallow that time but now this issue, I think all should know about this issue we should tell YouTuber to cover this on their video and also post about this in news blogs too, so it didn't happen to someone else.
10-04-2018 11:49 PM
10-08-2018 04:01 AM
Facing the same problem.
Please let me know where can I find a replacement for the same & approx price.
10-11-2018 08:23 AM - last edited on 10-11-2018 10:10 AM by Agent_Swaraj
Who says gorilla glass is scracth resistance.... I ll send u pic of my back glass of moto g6. Tell the truth to ur customer dont make them fool with ur bull [Removed] answer.
10-20-2018 10:16 AM
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