12-30-2018 11:49 AM
I can't seem to find the hearing aid setting under accessibility on my moto g6. is it hidden by default or is it not available on all the g6 devices?
I had the same problem,... it's under Phone Settings and it definitely raises the received call volume making it acceptable for me if not ideal.
12-31-2018 04:00 PM
Hey 411 ... this Low speaker volume on regular cell calls even dates back to Moto G3 (XT1540) models!! Both my wife and I have them and you can barely hear a caller on inbound or outbound calls and the mic is not much better! The XT1540 was I believe the last of the US made Moto phones before Lenovo bought Motorola and further destroyed the company name and product line.
12-31-2018 04:32 PM
12-31-2018 04:38 PM
01-01-2019 01:42 PM - edited 01-01-2019 01:43 PM
I've got a fix that worked for us!
In the settings>sounds>Dolby audio. Enable it, that fixed it for us. (Speakerphone was dreadfully low volume, useless in all but a quiet room). Enabling Dolby put it at a great volume, usable in a car.
Edit: g6 phone, fully up to date
01-02-2019 04:46 PM
This is an issue on my new Motorola E5 also. It's fully updated. It has two-thirds the volume capacity when using the phone compared to any other activity on the device. It is not enough to hear the other person in a phone call. It has to be a quiet room and the phone has to be set to maximum call volume. It needs to be given another half of what it already has. At minimum. I'd double it honestly. Some of us have loud jobs and need to communicate by phone in the field. If you doubled the max capacity, you would do everyone a favour. Please include the g5's if you the company decided to fix this in an update. Thank you for your time.