Motorola Community

Moto G Phonesmoto g8 plus
All Forum Topics

5 Posts



65 Signins

289 Page Views

  • Posts: 5
  • Registered: ‎12-17-2019
  • Location: CR
  • Views: 289
  • Message 1 of 2

Disable Turn off menu when phone is lock

2020-02-26, 5:52 AM

Hello, I have found that when the phone is lock you can still press and hold the power button to turn off the device.


This means that if my phone got stolen, the robber could turn off the phone inmediatelly and then proceed with the wipe.


This could be easily fixed with a software update.


Is there any way to report this to the proper team?.





1234 Posts



522 Signins

36025 Page Views

  • Posts: 1234
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 36025
  • Message 2 of 2

Re:Disable Turn off menu when phone is lock

2020-02-26, 14:08 PM

Hi Slatanic,


Thanks for posting. There is no need to do a software update for this since Google has a Kill-switch protection program from Android phones. This program will initiate after an external reset has been done and will ask for the Google password that was registered before the reset. This will prevent from other users to access the phone unless they know your Google Account password.


Best regards,
Motorola Support

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop