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5 Posts

12-17-2019

CR

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  • Posts: 5
  • Registered: ‎12-17-2019
  • Location: CR
  • Views: 289
  • Message 1 of 2

Disable Turn off menu when phone is lock

2020-02-26, 5:52 AM

Hello, I have found that when the phone is lock you can still press and hold the power button to turn off the device.

 

This means that if my phone got stolen, the robber could turn off the phone inmediatelly and then proceed with the wipe.

 

This could be easily fixed with a software update.

 

Is there any way to report this to the proper team?.

 

thanks

 

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1234 Posts

03-11-2019

US

522 Signins

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  • Posts: 1234
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 36025
  • Message 2 of 2

Re:Disable Turn off menu when phone is lock

2020-02-26, 14:08 PM

Hi Slatanic,

 

Thanks for posting. There is no need to do a software update for this since Google has a Kill-switch protection program from Android phones. This program will initiate after an external reset has been done and will ask for the Google password that was registered before the reset. This will prevent from other users to access the phone unless they know your Google Account password.

 

Best regards,
Zeke
Motorola Support


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