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mjm2705
Fanfold Paper
Posts: 11
Registered: ‎06-12-2018
Location: GB
Views: 113
Message 1 of 6

Dual SIM + SD

I currently have a moto G6 dual sim edition bought from Amazon UK where I have 2 sims + an SD card.

 

One SIM is my personal one, the other is work and I have circa 300GB of lossless audio on an 512GB SD.

 

The phone is starting to get a little 'laggy' and I'm looking to replace.

 

I hear mixed messages on the G8 on dual sim where comments on the Amazon.co.uk site state that the dual sim version is 2 sims or 1 sim + SD.

 

The moto support site suggests 2 sims + SD is possble:  https://support.motorola.com/uk/en/solution/MS145147

 

Which is it? 

Senior MotoAgent
Senior MotoAgent
Posts: 755
Registered: ‎03-11-2019
Location: US
Views: 98
Message 2 of 6

Re: Dual SIM + SD

Hi mjm2705,

 

Thanks for posting. The Moto G8 Plus for the UK (XT2019-1) has a hybrid SIM card slot which is either 2 SIM card or 1 SIM + 1 SD card. There is no 3 slots tray for 2 SIM card + SD card. We have currently reported the FAQ that you posted and is currently being fixed. 

 

Best regards,
Zeke
Motorola Support

 

 


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mjm2705
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Posts: 11
Registered: ‎06-12-2018
Location: GB
Views: 90
Message 3 of 6

Re: Dual SIM + SD

That's a disappointment, time to research other options.

 

Thanks for responding.

Porphyrius
Bit Torrent
Posts: 1,315
Registered: ‎10-16-2018
Location: GB
Views: 66
Message 4 of 6

Re: Dual SIM + SD


@mjm2705 wrote:

That's a disappointment, time to research other options.

 

Thanks for responding.


Backup all you important data e.g Contacts/SMS if required etc and do a Factory Reset.I do one a couple of times a year like a 10,000 mile service for my Android phones,especially if the operating system or a security update has happened.On some Android phones old data from the previous O/S doesn't get deleted as it should.By doing this it keeps my Android phones lag-free and slick Smiley Happy

 

 

mjm2705
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Posts: 11
Registered: ‎06-12-2018
Location: GB
Views: 54
Message 5 of 6

Re: Dual SIM + SD

Yeah, might try a factory reset to try and breathe some life into the G6 while I try and find another handset with dual SIM + SD ...

Really disappointed with Motorola / Lenovo on this one though!
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Senior MotoAgent
Senior MotoAgent
Posts: 755
Registered: ‎03-11-2019
Location: US
Views: 48
Message 6 of 6

Re: Dual SIM + SD

Hi mjm2705,

 

We are sorry to hear that you are disappointed but we do appreciate your feedback and we will pass it along with our team.

 

Best regards,
Zeke
Motorola Support


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