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12-04-2019

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Ghost touch issue in moto g8 plus

2019-12-04, 16:00 PM
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1274 Posts

03-11-2019

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Re: Ghost touch issue in moto g8 plus

2019-12-04, 16:50 PM

Hi Subho_patra,

 

Thanks for posting and we would like to look further into this. Can you describe more about your concern? How often does the ghost touch happen? Any specific apps that you are using when the ghost touch happen. Try rebooting the phone and let us know if it helps. 

 

Best regards,
Zeke
Motorola Support


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12 Posts

12-04-2019

IN

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Re: Ghost touch issue in moto g8 plus

2019-12-05, 1:57 AM
Youtube ,call of duty pubg etc,is it a hardware problem?
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12 Posts

12-04-2019

IN

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Re: Ghost touch issue in moto g8 plus

2019-12-05, 2:05 AM
Its even in safe mode in youtube ,when i try a video to full screen mode
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12 Posts

12-04-2019

IN

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Re: Ghost touch issue in moto g8 plus

2019-12-05, 2:07 AM
How can i sent you photos give your email
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1274 Posts

03-11-2019

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Re: Ghost touch issue in moto g8 plus

2019-12-05, 14:06 PM

Hi Subho_patra,

 

You cannot send a video or photo here in this thread? If you want it sent through email then send it to supportforums@motorola.com. Just to confirm that it ghost touches even on safe mode?

 

Best regards,
Zeke
Motorola Support


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1274 Posts

03-11-2019

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Re: Ghost touch issue in moto g8 plus

2019-12-05, 15:38 PM

Hi Subho_patra,

 

I would also like to add if you have a screen protector on the phone. If you have, please do remove it since it might also affect the touch sensor. Please monitor the phone while your holding it and while it is on a flat surface (Table for example). 

 

Best regards,
Zeke
Motorola Support


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