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01-05-2020

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Security Update RetGB

2020-01-05, 12:43 PM

Hi,

I have the G8 Plus with RetGB software and still stuck on Security Patch September 19.  Just wondering if Motorola has sent out any Security updates after September 19 as even after manually trying to update i don't recieve any?  Has anybody from the UK got any Security updates after September 19 on their G8 Plus? Could there be some other reason why i can't get security updates on my phone?

Many thanks
Brian

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110 Posts

01-05-2020

GB

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Re:Security Update RetGB

2020-01-05, 13:14 PM

Hi

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6 Posts

01-05-2020

GB

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  • Message 3 of 42

Re: Security Update RetGB

2020-01-06, 12:19 PM

Hi,

Just been on a live chat with agent David on the UK Motorola contact page and he tells me that there is no information on the moto g8 plus getting any Security patch updates in the UK and that the 1st September 19 is the latest one the g8 plus is currently on.  At least i got confirmation from Motorola UK  that they don't know if and when the moto g8 plus will get anymore updates , which is surprising as the g8plus has only been out for a few months . Maybe someone higher up that works for Motorola can give us some clarity about the future security of the moto g8 plus in the UK? 

Thanks
Brian


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110 Posts

01-05-2020

GB

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Re: Security Update RetGB

2020-01-06, 15:47 PM

Hi,

THAT'S disgusting & disappointing. As you say, it's only been out 2 months & it's January 2020.

 

Are we to get Android 10? 

Carl. 

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6 Posts

01-05-2020

GB

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Re: Security Update RetGB

2020-01-20, 17:37 PM

We are supposed to be getting Android 10 but don't know what month we'll get it ?  Just to let you know that i got the 1st November Security patch update today.  It came through by itself so i suspect it was only released for the UK today  which was about 2 months after Brazil getting the 1st November Security update.  So that could be the trend for the UK , lagging 2 months behind for Security updates after they're first relaesed OTA. Did you get the  1st November security update also?

Brian 

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6 Posts

01-05-2020

GB

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Re:Security Update RetGB

2020-02-28, 9:57 AM

January  Security Patch has been released, but UK will probably not receive it until towards end of March or beginning of April.  As for Android 10 i read somewhere online it would be the Summer for initial release. But again the UK won't be first for that either. So unless a Moto Agent confirms otherwise i will be expecting end of summer for Android 10 in the UK.

Brian

 

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45 Posts

02-19-2020

PL

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Re:Security Update RetGB

2020-03-10, 8:54 AM
We have March 10. But our Motorola have a November patch. What the **bleep**
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45 Posts

02-19-2020

PL

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Re:Security Update RetGB

2020-03-10, 8:55 AM
**bleep**
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45 Posts

02-19-2020

PL

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Re:Security Update RetGB

2020-03-10, 8:56 AM
We have March 10. But our Motorola have a November patch. What the do **bleep**
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45 Posts

02-19-2020

PL

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  • Message 10 of 42

Re:Security Update RetGB

2020-03-10, 8:56 AM
We have March 10. But our Motorola have a November patch. Motorola support is useless. They are suitable for pushing the carousel. They boast about new models, they just have to take into account that if they don't update them, nobody will want to buy them.
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