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26 Posts

03-18-2020

IN

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  • Message 21 of 42

Re:Security Update RetGB

2020-03-20, 14:28 PM
Dear Tom, could you please tell me if the testing has started for the Moto G8 Plus? If so, how much time will it take to push the updates? Thanks in advance
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1 Posts

03-23-2020

IT

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  • Message 22 of 42

Re:Security Update RetGB

2020-03-23, 9:24 AM

Hi Tom. I have a Moto G8 Plus XT2019-1 updated a November 2019. No new security updates. VERY DISAPPOINTED.

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2558 Posts

02-11-2016

US

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  • Message 23 of 42

Re:Security Update RetGB

2020-03-23, 13:46 PM

Hi Tom. I have a Moto G8 Plus XT2019-1 updated a November 2019. No new security updates. VERY DISAPPOINTED.

 

 

Please update your forums profile with the IMEI or SN from your device so I can check to see whats going on with at least the Jan security patch. 

 

-Tom



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2558 Posts

02-11-2016

US

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  • Message 24 of 42

Re:Security Update RetGB

2020-03-23, 13:48 PM

gorbi, as I said in my previous update I don't currently have any info about Android 10/Q. Once I have something new I'll share it.

 

Vijay Rao, which update are you asking about? Android 10? If so, like I advised gorbi, I don't have any info on it yet. 

 

-Tom



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26 Posts

03-18-2020

IN

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  • Message 25 of 42

Re:Security Update RetGB

2020-03-24, 9:15 AM
Hi Tom, forget about the Android 10 update for moto g8 plus, I'm requesting you at the least you do is that, you could have provided us with the February security patch rather than the January update. I'm definitely sure that this device is no longer going to even get a glimmer of hope with a Android 10 update, please keep this device secure by pushing security updates at a faster pace. Because I'm sure that Motorola is no longer interested to update this device with Android 10, and will never ever do it.
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8 Posts

08-30-2016

GB

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  • Message 26 of 42

Security update

2020-03-27, 16:10 PM
Is there a new security update for my Moto G8 Plus? I'm on the November patch. Details in my profile
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101 Posts

01-05-2020

GB

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  • Message 27 of 42

Re:Security Update RetGB

2020-03-29, 12:58 PM
Hi, STILL on November. Time to break out oppo a9 2020
Screenshot_20200329-135607.png
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44 Posts

02-19-2020

PL

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  • Message 28 of 42

Re:Security Update RetGB

2020-03-29, 19:16 PM

Your device up to date? Good joke. They have a booming son of a *removed. Sooner Queen Elizabeth will appear on removed* than your device will be up to date.

 

Edited: due to site rules violation -preferred language - Rich

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5 Posts

12-16-2019

GB

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  • Message 29 of 42

Re:Security Update RetGB

2020-04-06, 9:15 AM

SECURITY UPDATES ARE NOT OPTIONAL!

 

I have updated my forum details with my phone IMEI etc...

I am still on November update, my wife has a motorola one and is already on Android 10!

Here is pragmatically some of what I think may be happening Tom....
 

  • the moto g8 plus is new so it has a smaller customer base - therefore a lower priority for work to be done on it
  • work is being diverted to work on the Android 10 instead of security updates 
  • you do work on older well known phones earlier and then retrofit to newer models
  • you have less experienced people working on moto g8 as you have expanded your team to meet demand of new phone types
  • you have too many phone types and this is slowing down your turn around (based on recent expansion of models)
  • COVID-19 is now making things worse and push 'too slow' updates in to the realms of 'insultingly slow' updates

 

The way to fix all of this is to admit you have a problem and try to commit to some level of updates in the future.

 

The hardware is pretty good... but .... SECURITY UPDATES ARE NOT OPTIONAL!

 

Unfortunately my only recourse here is to go and start shouting about these problems on amazon reviews as I don't feel I can with all conscience I should be letting people be hit by the same issues.

 

S. 

 

 

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5 Posts

12-16-2019

GB

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  • Message 30 of 42

Re:Security Update RetGB

2020-04-06, 9:16 AM
anything you can do to get me a security update tom would be appreciated.
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