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7782 Posts

03-05-2018

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  • Message 1 of 9

Warranty registration problems?

2019-10-24, 19:39 PM

Hello,

 

If you need assistance with registering your phone on the Motorola site or the site is showing incorrect warranty information, we're here to help.

 

For registration issues, please ensure you're using the correct site. Links below:

 

 

If you still need assistance or your warranty information is showing incorrectly, please use this form. We will do our best to help however we can. Thanks!

 

-Rich



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15 Posts

12-22-2015

IN

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  • Message 2 of 9

Adding device to my stuff

2019-11-04, 19:14 PM

Recently purchased motog8 plus in india. while I'm adding device to my stuff in Motorola account for warranty it's not adding to it and i can't able to buy motocare ADP for Moto g8 plus all my old mobiles are added but this mobile not getting added and if contact customer support they are not responding 

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7782 Posts

03-05-2018

US

978 Signins

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  • Posts: 7782
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  • Message 3 of 9

Re: Adding device to my stuff

2019-11-04, 21:30 PM

Hi yashwanthchikka,

 

I appreciate your report. I moved your post on this thread. Can you please fill-up the form above and submit it to us? We'll get it from there and we'll check this. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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15 Posts

12-22-2015

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  • Message 4 of 9

Re: Adding device to my stuff

2019-11-05, 1:50 AM

I had filled the form. waiting for problem resolution 

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7782 Posts

03-05-2018

US

978 Signins

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  • Posts: 7782
  • Registered: ‎03-05-2018
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  • Message 5 of 9

Re: Adding device to my stuff

2019-11-05, 17:59 PM

Hi yashwanthchikka,

 

Thanks. Can you please confirm if you can add your IMEI now?

 

Best regards,
Rich
Motorola-Lenovo Support


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15 Posts

12-22-2015

IN

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  • Message 6 of 9

Re: Adding device to my stuff

2019-11-05, 18:15 PM

yes

 

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15 Posts

12-22-2015

IN

22 Signins

283 Page Views

  • Posts: 15
  • Registered: ‎12-22-2015
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  • Message 7 of 9

Re: Adding device to my stuff

2019-11-05, 18:18 PM

Yes it's added to my stuff

thank you guys. that's quick resolution 

 

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7782 Posts

03-05-2018

US

978 Signins

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  • Posts: 7782
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  • Message 8 of 9

Re: Adding device to my stuff

2019-11-07, 19:21 PM

Hi yashwanthchikka,

 

Thanks for confirming. Glad you're able to register your device. Let us know, just post if you need further help. 

 

Best regards,
Rich
Motorola-Lenovo Support



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11 Posts

03-08-2020

AR

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  • Message 9 of 9

Warranty registration problems?

2020-04-04, 22:50 PM
Hi guys, I can't add my device to "My stuff" in order to enter MFN, can you please help me? Thanks
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