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10 Posts

03-14-2018

AR

21 Signins

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  • Posts: 10
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  • Message 11 of 18

Re:Warranty registration problems?

2020-07-24, 18:31 PM

I have just filled the form, hope you guys can help me add my device. Thank you!

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10589 Posts

03-05-2018

US

1116 Signins

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  • Message 12 of 18

Re:Warranty registration problems?

2020-07-27, 9:44 AM

Hi Guido_glx,

 

It's a pleasure to see you here on Forums. We definitely will help you with this and make sure to get this sorted. :)

 

Best regards,
Rich
Motorola-Lenovo Support



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10 Posts

03-14-2018

AR

21 Signins

190 Page Views

  • Posts: 10
  • Registered: ‎03-14-2018
  • Location: AR
  • Views: 190
  • Message 13 of 18

Re:Warranty registration problems?

2020-08-07, 0:29 AM
10 days later, no news. Brilliant customer service!
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1996 Posts

03-11-2019

US

592 Signins

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  • Posts: 1996
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  • Views: 42300
  • Message 14 of 18

Re:Warranty registration problems?

2020-08-07, 19:56 PM

Hi Guido_glx,

 

We are still looking into this on why your device is not being registered on the website. 

 

Best regards,
Zeke
Motorola Support



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10 Posts

03-14-2018

AR

21 Signins

190 Page Views

  • Posts: 10
  • Registered: ‎03-14-2018
  • Location: AR
  • Views: 190
  • Message 15 of 18

Re:Warranty registration problems?

2020-08-27, 11:05 AM

So it's been a month now... Still looking into this?

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1996 Posts

03-11-2019

US

592 Signins

42300 Page Views

  • Posts: 1996
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 42300
  • Message 16 of 18

Re:Warranty registration problems?

2020-09-01, 16:45 PM

Hi Guido_glx,

 

Can you try to register again your IMEI in our website? Let us know how it goes?

 

Best regards,
Zeke
Motorola Support



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10 Posts

03-14-2018

AR

21 Signins

190 Page Views

  • Posts: 10
  • Registered: ‎03-14-2018
  • Location: AR
  • Views: 190
  • Message 17 of 18

Re:Warranty registration problems?

2020-09-13, 13:21 PM
Hi @agent_zeke, it's still not working, it won't get registered
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1996 Posts

03-11-2019

US

592 Signins

42300 Page Views

  • Posts: 1996
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 42300
  • Message 18 of 18

Re:Warranty registration problems?

2020-09-16, 15:07 PM

Hi Guido_glx,

 

Thanks, we'll inform the team working on this. 

 

Best regards,
Zeke
Motorola Support



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