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02-08-2020

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WiFi Calling in the United States

2020-02-08, 14:48 PM

I use T Mobile in the United States which supports WiFi calling. I can't find any setting on thr phone to turn on WiFi calling. Does such a setting exist?

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4519 Posts

03-11-2019

United States of America

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Re: WiFi Calling in the United States

2020-02-11, 17:03 PM

Hi JBR2,

 

Thanks for posting. You may need to contact T-mobile to check if they can support Wi-Fi calling for the Moto G8 Plus since this is a carrier-specific feature. They will also assist you in setting up and activating the feature in their system. 

 

To enable Wi-Fi calling:

  1. Go to Settings
  2. Search for wifi calling
  3. Turn the feature on

Best regards,
Zeke
Motorola Support



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3 Posts

02-08-2020

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Re: WiFi Calling in the United States

2020-02-11, 20:51 PM
TMobile does support Wi-Fi calling. The problem is that the phone has no setting for Wi-Fi calling.
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4519 Posts

03-11-2019

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Re: WiFi Calling in the United States

2020-02-11, 21:37 PM

Hi JBR2,

 

If it does not appear in the phone's settings then it does not support the feature. Also, may I know where did you purchase the phone? 

 

Best regards,
Zeke
Motorola Support



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3 Posts

02-08-2020

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Re: WiFi Calling in the United States

2020-02-11, 21:41 PM
Amazon in the United States
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4519 Posts

03-11-2019

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Re: WiFi Calling in the United States

2020-02-11, 21:52 PM

Thank you. You might have purchased a G8 Plus meant for a different region since we did not release the phone in the US.

 

Best regards,
Zeke
Motorola Support 



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2 Posts

03-03-2018

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Re: WiFi Calling in the United States

2020-06-11, 2:04 AM
Mine, XT2041-4, bought via "BestBuy" for use on TM. NO setting for wifi-calling; No useful info from TM nor BB. I returned phone, and lost $ via "resticking fee". I see no clear answer in this forum *other than* "update"; but still no answer to "update" what specifically? Moto update, Android update, security patch? I have owned G3,/G4, XPure, E4Plus, G6Play; ALL with no VoWifi issue, only seen on this G-Power. Help.
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82 Posts

04-23-2020

India

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Re:WiFi Calling in the United States

2020-06-12, 5:02 AM

wait for custom ROMs. sooner or later someone will figure it out. Motorola is deaf anyway. 

Moto G8 Plus User
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13 Posts

08-03-2020

Afghanistan

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Re: WiFi Calling in the United States

2020-08-03, 18:19 PM
Hello Zeke, Same issue for my new Moto Edge US variant (ATT-Cricket). i have MANY Moto phones and have always been able to use wifi calling. The Edge doesn't even have an option!!! Why Moto, Why???
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4519 Posts

03-11-2019

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  • Message 10 of 10

Re:WiFi Calling in the United States

2020-08-04, 13:59 PM

Hi JBR2,

 

We checked from our the features of the phone that it does not support Wi-Fi calling for T-Mobile.

 

Best regards,
Zeke
Motorola Support



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