Motorola Community

Moto G Phonesmoto g8 plus
All Forum Topics
Options

0 Posts

02-08-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎02-08-2020
  • Location: US
  • Views: 0
  • Message 1 of 8

WiFi Calling in the United States

2020-02-08, 14:48 PM

I use T Mobile in the United States which supports WiFi calling. I can't find any setting on thr phone to turn on WiFi calling. Does such a setting exist?

Reply
Options

1472 Posts

03-11-2019

US

546 Signins

38455 Page Views

  • Posts: 1472
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 38455
  • Message 2 of 8

Re: WiFi Calling in the United States

2020-02-11, 17:03 PM

Hi JBR2,

 

Thanks for posting. You may need to contact T-mobile to check if they can support Wi-Fi calling for the Moto G8 Plus since this is a carrier-specific feature. They will also assist you in setting up and activating the feature in their system. 

 

To enable Wi-Fi calling:

  1. Go to Settings
  2. Search for wifi calling
  3. Turn the feature on

Best regards,
Zeke
Motorola Support


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

0 Posts

02-08-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎02-08-2020
  • Location: US
  • Views: 0
  • Message 3 of 8

Re: WiFi Calling in the United States

2020-02-11, 20:51 PM
TMobile does support Wi-Fi calling. The problem is that the phone has no setting for Wi-Fi calling.
Reply
Options

1472 Posts

03-11-2019

US

546 Signins

38455 Page Views

  • Posts: 1472
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 38455
  • Message 4 of 8

Re: WiFi Calling in the United States

2020-02-11, 21:37 PM

Hi JBR2,

 

If it does not appear in the phone's settings then it does not support the feature. Also, may I know where did you purchase the phone? 

 

Best regards,
Zeke
Motorola Support


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

0 Posts

02-08-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎02-08-2020
  • Location: US
  • Views: 0
  • Message 5 of 8

Re: WiFi Calling in the United States

2020-02-11, 21:41 PM
Amazon in the United States
Reply
Options

1472 Posts

03-11-2019

US

546 Signins

38455 Page Views

  • Posts: 1472
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 38455
  • Message 6 of 8

Re: WiFi Calling in the United States

2020-02-11, 21:52 PM

Thank you. You might have purchased a G8 Plus meant for a different region since we did not release the phone in the US.

 

Best regards,
Zeke
Motorola Support 


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

2 Posts

03-03-2018

US

6 Signins

64 Page Views

  • Posts: 2
  • Registered: ‎03-03-2018
  • Location: US
  • Views: 64
  • Message 7 of 8

Re: WiFi Calling in the United States

2020-06-11, 2:04 AM
Mine, XT2041-4, bought via "BestBuy" for use on TM. NO setting for wifi-calling; No useful info from TM nor BB. I returned phone, and lost $ via "resticking fee". I see no clear answer in this forum *other than* "update"; but still no answer to "update" what specifically? Moto update, Android update, security patch? I have owned G3,/G4, XPure, E4Plus, G6Play; ALL with no VoWifi issue, only seen on this G-Power. Help.
Reply
Options

42 Posts

04-23-2020

IN

35 Signins

395 Page Views

  • Posts: 42
  • Registered: ‎04-23-2020
  • Location: IN
  • Views: 395
  • Message 8 of 8

Re:WiFi Calling in the United States

2020-06-12, 5:02 AM

wait for custom ROMs. sooner or later someone will figure it out. Motorola is deaf anyway. 

Moto G8 Plus User
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete