cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 1,737
Message 1 of 154

76 MB Update

A new update is available for download.

 

File size 76 MB.

 

Pls download and share your feedback.

NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 1,689
Message 2 of 154

Re: 76 MB Update

Screenshot_20180830-161234.png

 

 

NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 1,659
Message 3 of 154

Re: 76 MB Update

No comments yet from anyone.

So it means all ok with this update.

Blessingspy
What's DOS?
Posts: 3
Registered: ‎08-30-2018
Location: IN
Views: 1,643
Message 4 of 154

Re: 76 MB Update

The volte for reliance Jio is not working after this update

Please do something immediately.

NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 1,638
Message 5 of 154

Re: 76 MB Update


@Blessingspy wrote:

The volte for reliance Jio is not working after this update

Please do something immediately.


➡️Pls share a screenshot of the home screen.

Are you not getting the Phone Icon Sign with 4G LTE?

NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 1,629
Message 6 of 154

Re: 76 MB Update

Anyone else facing Jio VOLTE not working issue after 76 MB update?

Blessingspy
What's DOS?
Posts: 3
Registered: ‎08-30-2018
Location: IN
Views: 1,626
Message 7 of 154

Re: 76 MB Update

 
Former Employee
Posts: 6,032
Registered: ‎12-04-2017
Location: IN
Views: 1,619
Message 8 of 154

Re: 76 MB Update

Hello Blessingspy,

 

Thank you for providing the screenshots and details, we would like to learn more about this. Can we please perform wipe cache on the device and reboot your device. Please test and let us know. 

 

If the issue still persists then we want to look further into this, if you can update your profile with the IMEI of your device, this can help us investigate and see what's causing the disconnect. Also, kindly send a bug report regarding this. Bug report will collect information about your current device state.

Here's how:
Note: Capture the report right after the issue happened.

1. Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]
2. After the above steps, Developer options will be enabled.
3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On
4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On
5. Enable Settings -> Developer options -> Enable Wi-Fi Verbose Logging > Toggle On
6. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power down menu.
7. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
8. Then upload the Bug Report to your personal Google Drive and then share the link to the BugReport on the forums in a reply or via a private message.
9. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time.

 

Regards,
Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Srinu264
Punch Card
Posts: 10
Registered: ‎07-16-2017
Location: IN
Views: 1,588
Message 9 of 154

Re: 76 MB Update

Now jio sim volte not working

 

KAPILLION9
Paper Tape
Posts: 2
Registered: ‎08-30-2018
Location: IN
Views: 1,586
Message 10 of 154

Re: 76 MB Update

Dear Lenovo,

       Volte service not working after 76MB update. Phone icon of 4g volte is not coming.