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Vani11
Paper Tape
Posts: 5
Registered: ‎06-22-2017
Location: IN
Views: 156
Message 1 of 5

Moto m not charging

Moto m not charging, this is a recurring problem.

Vani11
Paper Tape
Posts: 5
Registered: ‎06-22-2017
Location: IN
Views: 113
Message 2 of 5

Re: Moto m not charging

It’s showing 82% charged, the next minute it’s 30%. If I take photo it goes to 0% .
Highlighted
Senior MotoAgent
Senior MotoAgent
Posts: 577
Registered: ‎04-04-2018
Location: IN
Views: 101
Message 3 of 5

Re: Moto m not charging


@Vani11 wrote:
It’s showing 82% charged, the next minute it’s 30%. If I take photo it goes to 0% .

Hi Vani11,

 

Sorry to know about this and thanks for posting! Can you check your device in Safe Mode and observe it for some time? See if it's the same. Also, let me know when did it start?

 

Regards,

Suman



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Vani11
Paper Tape
Posts: 5
Registered: ‎06-22-2017
Location: IN
Views: 70
Message 4 of 5

Re: Moto m not charging

it is not in safe mode. I tried switching off location as I m travelling. And replaced the cord . I’m not using the original charger as it was wearied out long back. It is charging well and I refrain from taking photos. Thank you
KarlBeckman
802.11n
Posts: 314
Registered: ‎10-12-2012
Location: US
Views: 55
Message 5 of 5

Re: Moto m not charging

Phone chargers are NOT all the same, nor are the USB charging cables.  You DO need to use the original charger and cable, or their identical replacements.  Many so-called "fast chargers" from 3rd party suppliers do not use the same charging voltages or currents as the factory units, and can damage both your phone's battery and electronics.  I'm amazed when people spend hundreds of dollars for a phone but balk at  spending US$ 25 for a real Motorola charger replacement a few years later.