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1 Posts

12-02-2020

India

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  • Posts: 1
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  • Location: India
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  • Message 1 of 2

My mobile is not opened

2020-12-02, 18:34 PM

When I try to push switch off button to open. Screen looks like Black, and it is not displayed anything.

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2432 Posts

03-04-2016

India

1129 Signins

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  • Posts: 2432
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 46785
  • Message 2 of 2

Re:My mobile is not opened

2020-12-03, 6:26 AM

@ UCG wrote:

When I try to push switch off button to open. Screen looks like Black, and it is not displayed anything.

Hi UCG,

Thank you for posting, sorry to know about this. Can you let us are able to see the screen when someone calls you or for any Message/Notification alerts?

Try to check using the Fingerprint to unlock the device maybe it could the power key hardware problem. Please try and let us know.

Regards

Sandip



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