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Agent_Liz Moto Emeritus
Moto Emeritus
Posts: 2,644
Registered: ‎02-02-2016
Location: US
Views: 1,433
Message 1 of 5

Looking for help with your Moto phone?


Screenshot troubleshooter.jpg



Looking for help with your Moto X Force here? We have many great resources you can turn to, in addition to posting here on this community for help.

  • FAQs for Moto X Force.
  • User manual for Moto X Force - download here
  • Quick start guide for Moto X Force - download here
  • Marshmallow - SD card - Tips and Tricks
  • Will my device receive an upgrade? When? How? Check it out here!
  • Can the bootloader on my device model be unlocked? How? Find out here

In addition, here are some great general Android resources:

And of course, you can post here, in your device community, for help.


¿Buscas soporte en Español? ¡Visita nuestros NUEVOS Foros!

Paper Tape
Posts: 1
Registered: ‎10-19-2016
Location: IN
Views: 1,283
Message 2 of 5

Re: Looking for help with your Moto phone?

Hello Team,

I have purchased Moto X Force 2 days back and facing the below issues.


1. 2nd Sim is not getting detected

2. Moto Voice is not working properly

3. Ok Google when i try to configure it says Microphone not detected restart your phone but when i did the hardware test Microphone was working fine. Please help / guide..




Serial Port
Posts: 67
Registered: ‎10-10-2016
Location: IN
Views: 887
Message 3 of 5

Re: Looking for help with your Moto phone?

We need Help With Serious Matters Like :


1. No Kernel Source For Moto X force (Avaiable for All Devices on Github/Sorceforge)

2. No VoLTE (Enhanced 4G LTE) in Moto X force(Moto X Play already got this)

3. No Android 7.1.1 Till now (Moto X Play has got already)


 Its Pretty ironic that Moto X Play which was HALF THE PRICE has already recieved all of the above listed within time.


Paper Tape
Posts: 4
Registered: ‎06-17-2017
Location: IN
Views: 761
Message 4 of 5

Re: Looking for help with your Moto phone?

Yes, Even though when we paid a premium price for it. compared to moto x play. Moto Team listen to the consumers.
Fanfold Paper
Posts: 9
Registered: ‎07-08-2017
Location: IN
Views: 735
Message 5 of 5

Re: Looking for help with your Moto phone?

I've accidentally set my radio band mode to United States, now I don't have any network.
I haven't rooted my phone and done it through *#*#4636#*#* in dialer>phone information> radio band mode>United States is the only option, is there any solution for this? I've done a factory reset and found no luck, my phone's on nougat 7.0
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