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Safi_235
Blue Screen Again
Posts: 2
Registered: ‎04-12-2019
Location: SD
Views: 96
Message 1 of 4

Motox force no service

I need solution my moto x force is not able to recognize my sim card it's show no service  when i tried the CQATest  it's showed Unknown and ICCID ERROR

I've reset the phone and still there no service

 

I've been using this phone for the last 2years just fine no problems at all but this week suddenly the phone showed me no service i need solution please

Senior MotoAgent
Senior MotoAgent
Posts: 4,728
Registered: ‎03-05-2018
Location: US
Views: 58
Message 2 of 4

Re: Motox force no service

Hi Safi_235,

 

Thanks for posting. I'd like to confirm when you say reset, does it mean factory data reset? If so, did you restore your apps after doing it? Have you tried using another SIM?

 

Best regards,
Rich
Motorola-Lenovo Support

Safi_235
Blue Screen Again
Posts: 2
Registered: ‎04-12-2019
Location: SD
Views: 50
Message 3 of 4

Re: Motox force no service

Yes , factory data reset and i also did try more than 3 different SIM cards and still no service
No i didn't restore any apps .
Please i need solution .
Senior MotoAgent
Senior MotoAgent
Posts: 323
Registered: ‎02-11-2019
Location: PH
Views: 20
Message 4 of 4

Re: Motox force no service

Hi, Safi_235!

 

I understand that you have already tried performing a factory data reset on your device, as well as trying multiple SIM cards. There's a possibility that this is a hardware failure on your SIM card tray. We recommend having the device serviced/repaired.

 

 

Regards,
May
Moto Support

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