04-12-2019 11:08 PM
I need solution my moto x force is not able to recognize my sim card it's show no service when i tried the CQATest it's showed Unknown and ICCID ERROR
I've reset the phone and still there no service
I've been using this phone for the last 2years just fine no problems at all but this week suddenly the phone showed me no service i need solution please
04-16-2019 02:17 PM
Thanks for posting. I'd like to confirm when you say reset, does it mean factory data reset? If so, did you restore your apps after doing it? Have you tried using another SIM?
04-19-2019 07:32 AM
I understand that you have already tried performing a factory data reset on your device, as well as trying multiple SIM cards. There's a possibility that this is a hardware failure on your SIM card tray. We recommend having the device serviced/repaired.