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Simonemonaco
Blue Screen Again
Posts: 2
Registered: ‎08-20-2017
Location: IT
Views: 799
Message 1 of 7

Problem with " lift for moto voice" action

Hy,
After updating to android Nougat my device I have problems with the action "Lift for moto voice": now instead of making sound from the phone's speakers it activate the principal ones, which is particularly annoying. How can i fix it?
Thanks

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 739
Message 2 of 7

Re: Problem with " lift for moto voice" action


@Simonemonaco wrote:

Hy,
After updating to android Nougat my device I have problems with the action "Lift for moto voice": now instead of making sound from the phone's speakers it activate the principal ones, which is particularly annoying. How can i fix it?
Thanks


Hello Simonemonaco,

 

Try resetting your apps preferences. Go to Settings > Apps > 3-dot Menu > Reset apps preferences. Reboot the phone after and test. Let us know what happens.

 

Regards,

JM

Motorola Support

Simonemonaco
Blue Screen Again
Posts: 2
Registered: ‎08-20-2017
Location: IT
Views: 714
Message 3 of 7

Re: Problem with " lift for moto voice" action

Thanks for the answer. After doing what you've said nothing different happens. I've also tried to cancel the app data and wipe system cache but the problem persists. Also the permissions of all moto apps are enabled so i have no other ideas!
motoxlover
What's DOS?
Posts: 1
Registered: ‎09-10-2017
Location: IT
Views: 647
Message 4 of 7

Re: Problem with " lift for moto voice" action

Same issue with my moto x force; have you tried a factory reset?

Troy129
What's DOS?
Posts: 2
Registered: ‎11-03-2017
Location: CA
Views: 575
Message 5 of 7

Re: Problem with " lift for moto voice" action

I’m also having this problem.  The replies are playing through the loud speakers when they should be coming through the ear piece.

Troy129
What's DOS?
Posts: 2
Registered: ‎11-03-2017
Location: CA
Views: 416
Message 6 of 7

Re: Problem with " lift for moto voice" action

Do you have a solution for this problem?  The OP let you know what happened, and we are waiting for your response.

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 407
Message 7 of 7

Re: Problem with " lift for moto voice" action

Have you guys tried factory data reset without automatic restore?

 

Regards,

JM

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