09-08-2017 03:31 AM - edited 09-08-2017 03:32 AM
would you be able to check if a shattershield replacement can be arranged somewhere in Germany/Switzerland as well? My phone is starting to look quite scratched up after almost 2 years of use. Thank you!
09-16-2017 07:39 AM
I have been searching to buy ShatterShield for a while now. Both me and my wife has Moto X Force. Mine had an issue and sent for repair. They had replaced with a new ShatterShield.
Is there any way I could get one? Even if sending for repair centre.
10-18-2017 06:12 AM
I have had the same experience with this issue.
I purchased the phone on the understanding that these replacement "shattershields" were available to purchase from Moto/Lenovo, which turns out to have been untrue.
The Moto X Force screen may not break, but it sure as hell scratches up very easily and, like the other poster here, I do not want to send the phone away for repair over a minor issue which should have an easy solution - which was promised when I purchased the phone.
I do not like this strategy of asking the original poster to deal with the issue as a PM to avoid addressing it here on the forum - lot's of people have this problem and we all want to know the answer.
Lenovo, your response to this thread is just not good enough - please make this required spare part available, as you said it would be!