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9 Posts

01-17-2016

ES

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Android security patches for MOTO X PLAY

2018-09-04, 11:28 AM

Dear Motorola, Lenovo or whoever manages the company.

I spent more than 300€ on a smartphone considering that motorola will continue to maintain a minimum software update of its devices (I came from first moto g) but it was an error. MOTO X Play customers waited around a year for receiving nougat update.

But apart of the OS updates, can anybody from Motorola tell me why its clients don't receive android security patches? Mine's from September 2017. I don't know how many have been released from Google. (I have also a galaxy SIII neo with kitkat, and samsung still sends me security patches).

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5405 Posts

07-12-2014

US

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Re: Android security patches for MOTO X PLAY

2018-09-05, 19:44 PM

Motorola is committed to implementing essential security patches. As new security issues emerge, we will evaluate them and update your phone as needed.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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30 Posts

09-04-2016

IN

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Re: Android security patches for MOTO X PLAY

2018-09-23, 21:32 PM

Don't expect any more updates this phone is done for and September 2017 is the last security update. Switch to a better phone like one plus or Samsung, you'll never regret making the change.

 

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