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Rms70
What's DOS?
Posts: 1
Registered: ‎11-06-2018
Location: VE
Views: 56
Message 1 of 2

I have a moto x and the function of rotating screen does not work, can you help me please

 
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Senior MotoAgent
Senior MotoAgent
Posts: 4,989
Registered: ‎07-12-2014
Location: US
Views: 27
Message 2 of 2

Re: I have a moto x and the function of rotating screen does not work, can you help me please

Hi Rms70,

 

When did you start experiencing this? Were there any changes made to the phone or did you install any third-party app before you noticed this concern? Have you tested in safe mode? If not, please test in safe mode to eliminate the likelihood of a rogue app. To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up. Let me know what happens.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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