11-08-2018 01:35 PM
When did you start experiencing this? Were there any changes made to the phone or did you install any third-party app before you noticed this concern? Have you tested in safe mode? If not, please test in safe mode to eliminate the likelihood of a rogue app. To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up. Let me know what happens.
**Please don't ask me questions by Personal Message; questions belong in the forums.