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14 Posts

06-08-2015

India

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Re: Latest on Moto X Play Nougat Update

2017-11-22, 20:29 PM

Hi guys, so we have created more than 10 different threads with a collective 4000 messages and more than 90000 views.

 

And yet there is no response from Motorola/Lenovo on any of these forum's topics.

 

It almost looks like they don't care. This forum's are just for us customers, and we talk to each other. Without getting any response from the manufacturer.

 

One of our friends from the Lenovo forums created a Tweet. And to my surprise we got the response on the same day. I tried it too, and yes I also got a response. Not anything helpful, but we did get their attention. Just because it was a social media platform.

 

So Lenovo just cares about their public image and their future customers. Not their current customers.

 

So for the people who are facing issues after the Android 7.1.1 update on the Motorola Moto X play phone, I suggest they do one of the two things.

 

1. If we can take a stand to get justice and to get the update that our phones need and deserve, join me here on WhatsApp.

https://chat.whatsapp.com/G5jZNaHNBuW3PMXWjyvAFI

 

We will get that update.

 

2. If you just want to forget this Nightmare and get over it. I suggest you get a new phone. I bought OnePlus 5T for my little brother today and it is awesome.

Here's the referral link in case you want to use. 

https://oneplusstore.in/invite#V9SYVNS7LJ4BH7P

 

Thanks,

Your friend

Gaurav Nema

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1 Posts

11-23-2017

India

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  • Message 1072 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-23, 22:25 PM

is there any future update coming for moto x play?

 

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13 Posts

11-19-2013

Brazil

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  • Message 1073 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-24, 16:19 PM

Hy

 

I've a Moto-X (XT1563) and after the Nougat update my phone started turning off even due low battery but, when restarted, usually the battery level is not that low, being frequently above 20% and sometime with almost 50%. Nothing new installed after the update and the begining of the problems.

 

Any sugestions?

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28352 Posts

02-02-2016

United States of America

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Re: Latest on Moto X Play Nougat Update

2017-11-24, 17:59 PM

wrote:

Hy

 

I've a Moto-X (XT1563) and after the Nougat update my phone started turning off even due low battery but, when restarted, usually the battery level is not that low, being frequently above 20% and sometime with almost 50%. Nothing new installed after the update and the begining of the problems.

 

Any sugestions?


Here are some great troubleshooting videos that cover safe mode, cache clear, and factory reset. Try these suggestions and let us know

https://forums.lenovo.com/t5/Motorola-Owner-s-Blog/The-DIY-Movement-why-not-for-your-phone/ba-p/3375991


* Search box is your friend * I don't respond to PM if question belongs in forum
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36 Posts

07-13-2017

Hong Kong S.A.R of China

77 Signins

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  • Message 1075 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-27, 12:34 PM

hey guys i have updated to nougat for a few weeks

 after extensive testing on the phone i find no problem at all, and happily using it everyday

the battery life is supreme, even better than it was mashmallows

battery lasts for DAYS

all i have done:

1. after update to nougat, backup everything, format the SD card

2. follow the instruction, boot into recovery mode, CLEAR CACHE and CLEAR DATA

3. setup as new phone, install apps in the play store manually

 

if the above didn't work for you, please check if you are having the system version as mine, you may want to flash this version

 

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5 Posts

11-27-2017

United Kingdom of Great Britain and Northern Ireland

6 Signins

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Re: Latest on Moto X Play Nougat Update

2017-11-27, 15:30 PM
Has anyone any idea when the UK will get the Nougat update? I have an X Play bought direct from Motorola and have only ever received the update to Andriod 6.01 when I bought it.That was nearly 2 years ago now. Seems like it was £250 down the drain imo. Won't be doing that again!
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13 Posts

11-19-2013

Brazil

13 Signins

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  • Message 1077 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-27, 19:20 PM

I'm not being able to enter into recovery as I did before the update: I press the correct keys (power and volume down) and choose recovery but, after some time, it shows the green droid and a message: "no command". Should I install a new recovery? Does it can be done on a locked phone?

 

Regards

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36 Posts

07-13-2017

Hong Kong S.A.R of China

77 Signins

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Re: Latest on Moto X Play Nougat Update

2017-11-28, 2:42 AM

try this

http://www.android.gs/reboot-recovery-mode-motorola-moto-x-play-with-ease/

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13 Posts

11-19-2013

Brazil

13 Signins

70 Page Views

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  • Message 1079 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-28, 15:19 PM
Does not work. When I choose recovery, it shows a massage "Nenhum comando" which means "No command". Thats whay I asked if the phone need to be unlocked to install a new recovery. It seems the Nougat update screwed my recovery since I was able to enter it before the update.
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13 Posts

08-09-2017

Portugal

40 Signins

198 Page Views

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  • Message 1080 of 1101

Re: Latest on Moto X Play Nougat Update

2017-11-28, 15:22 PM

Same here, with no issues.

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