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1 Posts

08-14-2016

US

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Moto X Play - Camera Busy - TOTAL DESESPERATION

2016-09-21, 2:11 AM

Hello!

 

The camera of my Moto X Play shows the message "Camera Busy" or a black screen the most of the time i start the camera. Also the flashlight in the toggle bar sometimes doesnt work or dissapears completely (in fact, when the camera doesnt work the flashlight neither).

 

In safe mode this problem keeps on

 

Did anyone have a solution for this situation?

 

I tried everything: Clean all the cache, restart the camera app, wipe cache partition, hard reset. Even i send it to repair and they didn't see any problem of hardware.

 

Sometimes, when i try one of these solutions (like restart phone or clean app cache) the camera works and then i open the app again and it is not working anymore.

 

Its a shame that a phone that works so good in general has an issue so annoying

 

 

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1 Posts

12-11-2015

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Re: Moto X Play - Camera Busy - TOTAL DESESPERATION

2017-05-11, 3:13 AM

Man, if you tried everything on software, maybe you have a malfunction of the camera flash. In my case the connectors were a little far from the mother board. So I needed to put a little piece of plastic below it. And things got alright.

If you more information it's only to ask.

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2 Posts

11-28-2017

CA

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Re: Moto X Play - Camera Busy - TOTAL DESESPERATION

2017-11-28, 1:25 AM

Any luck solving this issue? I have the same problem and nothing that I've done work.

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