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3 Posts

10-28-2017

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Moto X Play Hard Bricked During OTA update !!

2017-10-30, 13:04 PM

hello,

    few days back i recived an ota update on my moto x play running with 6.0.1, during installation phone goes off and not staring now not even it booted in the bootloader, before update installation i checked all the things like phone memory and battery %ge but still this happen to me, and when i went to service center they told me your phone is got hard bricked and you have to change the motherboard worth rs 8k-9k means what is this ??? thats not my fault so why i have to pay?? this fault is created by motorola, and i'm not gonna pay a single penny, i checked all over the internet and i found that there is a sollution for my moto x play "Blankflash" file, either provide me the file or change the motherboard of my phone or i'll go to the consumer forum!

thanks.

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2062 Posts

02-11-2016

US

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Re: Moto X Play Hard Bricked During OTA update !!

2017-10-30, 15:29 PM

wrote:

hello,

    few days back i recived an ota update on my moto x play running with 6.0.1, during installation phone goes off and not staring now not even it booted in the bootloader, before update installation i checked all the things like phone memory and battery %ge but still this happen to me, and when i went to service center they told me your phone is got hard bricked and you have to change the motherboard worth rs 8k-9k means what is this ??? thats not my fault so why i have to pay?? this fault is created by motorola, and i'm not gonna pay a single penny, i checked all over the internet and i found that there is a sollution for my moto x play "Blankflash" file, either provide me the file or change the motherboard of my phone or i'll go to the consumer forum!

thanks.


I'd like to take a look at things from my end. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

-Tom



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8 Posts

11-28-2015

IN

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  • Message 3 of 11

Re: Moto X Play Hard Bricked During OTA update !!

2017-11-01, 11:20 AM

can your problem solve?

 

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3 Posts

10-28-2017

IN

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  • Message 4 of 11

Re: Moto X Play Hard Bricked During OTA update !!

2017-11-06, 14:36 PM
no..
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3 Posts

10-28-2017

IN

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  • Message 5 of 11

Re: Moto X Play Hard Bricked During OTA update !!

2017-11-06, 14:52 PM

i updated my profile with the imei and the operator which i was using before the phone was bricked, 

and how you can access my device if my phone is bricked and not booting ??

after alll i need the sollution that's it, how can you manage that's not my problem,

just provide me the file or help me to change the motherboard from the service center,

because i'm not going to pay for it.

thanks.

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2 Posts

09-25-2017

PE

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  • Message 6 of 11

Re: Moto X Play Hard Bricked During OTA update !!

2018-03-07, 23:31 PM
Solo haz una demanda... haber si haci solucionan el mismo error porque hay muchas personas con el mismo problema.
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2 Posts

04-25-2017

IN

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  • Message 7 of 11

MOTO X PLAY HARD BRICKED please help

2018-04-07, 10:29 AM

i had updated the moto x play (XT1562)from 6.0.1 to 7.1.1 via ota buth the ota failed got an error screen with exclamation and the device screen went blank, i tried to power on the device which was unsucessfull so i connected the device to computer and it was detected as Qualcomm HS-USB QDLoader 9008(com4), the phone is not even charging 

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12354 Posts

02-02-2016

US

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  • Message 8 of 11

Re: MOTO X PLAY HARD BRICKED please help

2018-04-07, 13:45 PM

You modded the phone before the update?

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2 Posts

04-25-2017

IN

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  • Message 9 of 11

Re: MOTO X PLAY HARD BRICKED please help

2018-04-08, 5:17 AM
i have unlocked the bootloader but no custom recovery or any custom rom was flashed i was on stock 6.0.1 rom
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1 Posts

11-02-2017

BR

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  • Message 10 of 11

Re: Moto X Play Hard Bricked During OTA update !!

2018-04-11, 1:23 AM

como posso resolver handblick moto x play ,por favor motorola mim ajude aresolver esse problema  ,este ja e o meu 5° moto

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