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1 Posts

09-12-2017

IN

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Moto X Play Internet in 2nd SIM not working in any slot.

2017-09-12, 11:33 AM

Hi All,

 

I have Moto Xplay XT1562 with dual SIM. I came to know that 2nd SIM or 1st sim slot is not working when I used 4G SIM in both the slot card. The phone is considering "XYZ" number which is any one of the 2 slot for Internet connection, another "ABC" number which has 4g internet connection is not working in any of the slot. I tried keeping 1 sim connection on 2g and but still facing the same issue. I am getting an msg stating "Data subscription change in process" when i changed the Preffered sim for data connection. 

 

Please help in this regards.

 

Thanks,

Nilesh

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35 Posts

07-13-2017

HK

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Re: Moto X Play Internet in 2nd SIM not working in any slot.

2017-09-12, 15:01 PM

Only one 4G connection is allowed at a time, so the other connection has to switch to 3G /2G, generally is automatic.  Both of the calling number will work at the same time, but the data will run on your sim selection. If you choose to run data on sim 1, then it will run on 4G (if you set 4G is preferred network type), and sim 2 will automatically switch to 3G

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1 Posts

07-10-2018

IN

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Re: Moto X Play Internet in 2nd SIM not working in any slot.

2018-07-10, 17:01 PM

I'm using Moto x play, and jio sim is in first slot and idea in 2nd, jio sim is used for data and idea is for voice calls, but now idea is not working in 2 slot, if I select data in second slot that time idea works. What can I do to?

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