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03-02-2020

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Moto X play Screen issue

2020-03-02, 16:07 PM

Hi,

 

I faced a minor accident with my bike and suddenly my phone screen stoped the working.. The screen does not light up at all, even though the phone is actually "ON" and is responding. i personely inspect my screen and it is not broken even a single scratch not found on that. i can hear the sound of my incoming messages and ring of incoming calls. i tried to restart it many times but issue not resolved yet. if anyone has faced same issue and fixed it please share your experience.

 

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349 Posts

10-12-2012

US

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Re:Moto X play Screen issue

2020-03-03, 20:12 PM

Time for a visit to your service provider if the phone is still under warranty, or to a phone repair shop if warranty has expired. 

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03-02-2020

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Re:Moto X play Screen issue

2020-03-04, 8:48 AM
thanks for your reply! but unfortunately It is not under the warranty period.
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8559 Posts

03-05-2018

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Re:Moto X play Screen issue

2020-04-02, 21:41 PM

Hi motokoom,

 

I apologize for the delay in my reply. Do you still need assistance with this? Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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