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1 Posts

02-12-2017

IN

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Moto x play battery dies after below 65%

2017-02-12, 4:19 AM

My moto x play shutdown after displaying low battery warning message somewhere when battery is below 65%. And when I reboot phone it shows 4 to 5% less battery power as it was when phoneshutdown.

 

Suppose battery is 63% when it shutdown, after reboot it will be about 58 to 59%.

 

Is this a battery problem or some type of bug there?.

Plz help.

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39 Posts

09-03-2016

IN

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Re: Moto x play battery dies after below 65%

2017-02-12, 5:21 AM

wrote:

My moto x play shutdown after displaying low battery warning message somewhere when battery is below 65%. And when I reboot phone it shows 4 to 5% less battery power as it was when phoneshutdown.

 

Suppose battery is 63% when it shutdown, after reboot it will be about 58 to 59%.

 

Is this a battery problem or some type of bug there?.

Plz help.


How old is your device?
Generally Li-ion batteries degrade after around 600 Charge cycles. If it has gone through that much its possible that your battery is failing. If not so, then restart in safe mode and see the effects. 

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2 Posts

09-27-2017

IN

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Re: Moto x play battery dies after below 65%

2017-10-20, 20:18 PM

This is not a new issue. Almost all Moto X Play are racing this issue. I have used my device for 2 years and this problem started when my phone was 6 months old. This is not a battery issue. I have read multiple forums and all mobile guru think that we are idiots and ask us to either do factory reset or play with setting or that my battery is failing..

 

For everyone's information, I have done it all. But then after using it for 2 years I have realized that the problem is not the battery, it is its compatibility to certainly apps, like whatsapp and my camera when my battery is 35% or 50%. But there are a few gaming apps that I use, the device does not shut down till 10% or 17%. Weird thing is that every app has a definite percentage at which the device shuts down. 

 

Almost all the time in the day I don't have a phone when I step out. This is my last moto phone, I would rather buy a cheap chinese phone than waste my money on Moto devices.

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3 Posts

09-22-2017

IN

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Re: Moto x play battery dies after below 65%

2017-12-16, 8:51 AM

Have tried every solutions provided by lenovo.... still same issues are going on most of moto x play devices....

May be some software level problems are there ..have tried with zero application install with factory reset ...same issue is repeated...Please provide proper solution or provide customer support for your entire product series all customer are facing this issue.....my phone is working fine till 20% but if I open camera app it will shut down at 80% , 70% or 30% any time same some other application is also have same problems....don't blame on battery cause if its battery problem then it should shutdown in same pattern not cause of any app....please dont make fool to customer

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