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2 Posts

08-15-2017

US

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  • Message 1 of 2

Nougat update brakes audio playback and notifications

2017-11-21, 8:37 AM

I noticed this after I missed a few calls. Audio playback stops working once the phone has been up for a while:

 

11-21 09:01:51.022   427  4657 E IMemory : cannot map BpMemoryHeap (binder=0xa71aca00), size=65536, fd=24 (Out of memory)
11-21 09:01:51.024   427  4657 E QComExtractorFactory: Sniff FAIL :: coundn't pull enough data for sniffing
11-21 09:01:51.025   416 16660 D PRDrmPlugIn: PRDrmPlugin::onInitialize, uniqueId = 6430
11-21 09:01:51.025   416 16660 D PRDrmPlugIn: PRDrmPlugin::onSetOnInfoListener: starts! uniqueId = 6430
11-21 09:01:51.025   416 16660 D PRDrmPlugIn: PRDrmPlugin::onSetOnInfoListener: ends!
11-21 09:01:51.026   416 18316 D PRDrmPlugIn: PRDrmPlugin::onTerminate, uniqueId = 6430
11-21 09:01:51.027   430 24357 E GenericSource: Failed to init from data source!
11-21 09:01:51.027   430 24356 D NuPlayerDriver: notifyListener_l(0xb10a1260), (100, 1, -2147483648), loop setting(0, 0)
11-21 09:01:51.027  2935 21297 E MediaPlayer: error (1, -2147483648)
11-21 09:01:51.049   430   430 D NuPlayerDriver: reset(0xb10a1260) at state 2
11-21 09:01:51.049   430   430 D NuPlayerDriver: notifyListener_l(0xb10a1260), (8, 0, 0), loop setting(0, 0)
11-21 09:01:51.051   430 24356 W AMessage: failed to post message as target looper for handler 0 is gone.
11-21 09:01:51.051   430 24356 D NuPlayerDriver: notifyResetComplete(0xb10a1260)
11-21 09:01:51.052   430   649 D NuPlayerDriver: reset(0xb10a1260) at state 0
11-21 09:01:51.054  2935 13119 E Ringtone: Failed to open fallback ringtone
11-21 09:01:51.054  2935 13119 W Ringtone: Neither local nor remote playback available
11-21 09:01:51.649 13756 13756 D BluetoothAdapter: STATE_ON
11-21 09:01:51.658 13756 13756 D BluetoothAdapter: STATE_ON
11-21 09:01:51.662  3764  3889 I chatty  : uid=1002(bluetooth) BT Service Call expire 10 lines
11-21 09:01:51.662 13756 23965 D BluetoothLeScanner: onClientRegistered() - status=0 clientIf=5 mClientIf=0
11-21 09:01:52.070  2935 21297 W Ringtone: Neither local nor remote playback available

All kinds of media players either hang or show an error message. Notifications or ringtones do not work either. I tried a hard reset but the problem still persists. Missing calls is a big issue for me. My current workaround is to reboot the phone once day.

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3948 Posts

12-01-2016

PH

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  • Message 2 of 2

Re: Nougat update brakes audio playback and notifications

2017-11-21, 15:37 PM

Hi RayTube,

 

Would you please update your profile with the serial/IMEI/MEID number of your phone? Is it okay if we look at your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.>Update your profile here


Regards,
Daisy
Moto Support

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