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06-23-2018

CA

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OTA Nougat update - Not installing

2018-06-23, 23:39 PM

Hello!

 

I downloaded the Nougart update today through system settings, I had around 80% battery and so I tried to install it.

 

A message said the phone would restart in 10 seconds, the phone rebooted and got as far as the opening animation then the screen went blank. And remained blank. After about 1.5 hours with the power button doing nothing I held down power and volume down and restarted the phone, thankfully it rebooted (still in Android 6).

 

There was no Android robot as there usually when updating, now it tries to reinstall the update and shuts the phone down, but nothing seems to happen.

 

Has any one else had this issue, or knows how I can stop it trying to install an update which appears to not work?

 

The phone is not modded in anyway - just runs stock from factory settings.

 

Thank you!

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2 Posts

06-23-2018

CA

1 Signins

29 Page Views

  • Posts: 2
  • Registered: ‎06-23-2018
  • Location: CA
  • Views: 29
  • Message 2 of 2

Re: OTA Nougat update - Not installing

2018-06-24, 1:09 AM

My phone was bought refurbished and the bootloader was unlocked so the update wouldn't install.

 

I booted into recovery mode and the new update installed, so far all seems well!

 

Just in case anyone else has this issue!

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