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2438 Posts

12-19-2016

PH

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  • Message 11 of 13

Re: Power button and volume lower button not working after update of 7.1.1

2018-02-13, 18:54 PM

Hi Everyone, 

 

Sorry I missed your post. If checking through device help resulted to failed and that if reset with no restore has not helped, then repair is the next option. 

 

Regards,
Ella
Motorola Support

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1 Posts

03-02-2018

ID

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  • Message 12 of 13

Re: Power button and volume lower button not working after update of 7.1.1

2018-03-02, 7:05 AM

Is this Issue is resolve? I have the same issue with my moto g5s plus I update my device to 7.1.1 and after that i am not able to use my volume button but I already fix this. Try to Reset your device (Factory Reset) this is work for me.

 

Thanks.

Regards,

Yogi

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1 Posts

06-20-2018

IN

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  • Message 13 of 13

Re: Power button and volume lower button not working after update of 7.1.1

2018-06-20, 0:12 AM

For this problem the solution is you have to change the setting in Accessibility . Settings

-accessibility - switch access-select off. The volume key will function after this action  Pls try

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