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1 Posts

02-07-2017

GB

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Return address for repair of Motorola Play X

2017-02-07, 10:14 AM

My Motorola Play x wont charge, same issue I had six months ago when I sent it to the address belwo for repair.

I've logged my repair here, as I did before https://www.lenovomobilerepair.co.uk.

 

Can anybody confirm that the address below is the correct address for the repair centre, is doesn't mention in on their booking site?

 

ANOVO  UK
Unit 2A Motorola Repair Centre
Communications House, Vulcan Road North
Norwich, Norfolk, NR6 6AQ

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1325 Posts

01-16-2017

PH

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Re: Return address for repair of Motorola Play X

2017-02-07, 17:33 PM

wrote:

My Motorola Play x wont charge, same issue I had six months ago when I sent it to the address belwo for repair.

I've logged my repair here, as I did before https://www.lenovomobilerepair.co.uk.

 

Can anybody confirm that the address below is the correct address for the repair centre, is doesn't mention in on their booking site?

 

ANOVO  UK
Unit 2A Motorola Repair Centre
Communications House, Vulcan Road North
Norwich, Norfolk, NR6 6AQ


 

Hi vincentenos,

 

Yes, the address that you have is correct. Let me know if you need further assistance.

 

 

Thanks

 

 

Regards,
Anne
Motorola Support

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1 Posts

02-11-2017

GB

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Re: Return address for repair of Motorola Play X

2017-02-11, 6:35 AM

Hi, 

have sent my broken Motorola mobile to same address on Thursday to have screen replaced. Any idea how long the process takes? I know the phone got there yesterday morning ( as posted it with track and trace facility) but so far no acknowledgement from centre that they have received it nor quote sent

thanks in advance for any help

b x

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1325 Posts

01-16-2017

PH

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Re: Return address for repair of Motorola Play X

2017-02-13, 19:35 PM

wrote:

Hi, 

have sent my broken Motorola mobile to same address on Thursday to have screen replaced. Any idea how long the process takes? I know the phone got there yesterday morning ( as posted it with track and trace facility) but so far no acknowledgement from centre that they have received it nor quote sent

thanks in advance for any help

b x


Hi Bella22,

 

For me to check, please update your profile with the serial/IMEI/MEID number of your phone. This will help us investigate. 

Update your profile here

 

Thank you.



Regards,
Anne
Motorola Support

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3 Posts

11-27-2017

GB

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Re: Return address for repair of Motorola Play X

2017-11-27, 0:50 AM

I have a similar issue. I recently sent my phone with sales receipt to the norwich address for repair and completed the eform. The phone was under warranty but Customer service claim they sent me a bill which I never received. The repair should be free under normal usage? I have sent customer service the sales receipt twice but they ignore it. I have the imei and tracking number. Any ideas?

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